Data controller
Wellnessnutritionlabqy acts as the data controller for personal data collected through this website, by email, and during video consultations. You can reach our data lead directly via our practice email address.
Legal framework
We process personal records pursuant to UK GDPR and the Data Protection Act 2018 and relevant statutes in United Kingdom. Applicable statutory law supersedes this text in the event of conflict.
Data collected through the request form and by phone
We collect your name, email address, telephone number, and brief notes regarding your dietary goals when you submit a request form or speak with us by phone. We only collect information relevant to delivering your consultation.
Purposes and legal basis
We process your details to provide requested quotes, deliver nutrition advice, and issue itemised invoices. The legal basis for this processing is the performance of a service contract and our legitimate interest in running an orderly practice.
Storage period
Consultation records, food diaries, and invoice files are retained securely for seven years following your last interaction with us to satisfy UK tax and professional record-keeping standards, after which they are deleted.
Sharing with staff and subcontractors
Your details are accessed solely by our qualified practitioners and administrative support staff bound by confidentiality agreements. We never sell, rent, or share personal data with external third parties for marketing purposes.
Your rights and how to exercise them
Under UK data protection law, you have the right to request access to your records, rectify inaccurate details, or ask for data deletion where retention is not legally required. To make a request, contact us in writing by email.
Questions about this policy
Reach out by email to [email protected] or call +44 113 522 7524 during Mon-Fri 09:00-17:30. We answer all messages within one business day.
- Merchant
- Wellness Nutrition Lab Ltd.
- Registered address
- 32 Park Square East, Leeds, LS1 2PF, United Kingdom
- [email protected]
- Phone
- +44 113 522 7524
- Working hours
- Mon-Fri 09:00-17:30
- Registration
- Company No. 08545253